Frequently Asked Questions
At Spy Shop NY, we take your privacy very seriously, that's why all of our products are packaged in a discreet plain envelope or box without any markings or identification. All orders are processed immediately and are shipped discreetly the same or following business day depending on the product. Shipping labels are also discreet and make no mention of any items that may be inside or markings stating what company it came from.
There is no need to worry, because we take your privacy seriously! We make sure that each one of our packages are shipped out as discreetly as possible. Our shipping labels read M.S.I. , or Fulfillment Center, but can be customized to whatever name you choose. If you want this option, simply add the name that you want to appear on the shipping label under the order notes upon checkout. For example, you can put Bob's Automotive Shop.
Privacy is an important part of our corporate policy and we work stringently on ensuring that nothing related to our company is marked on your package. If you have any question regarding your privacy, please feel free to call us at 1-212-366-6466.